Losing Control to Your Vendors? Fix It Before It Costs You

The Problem 

Transformation projects in the Philippines often derail—not because the strategy is wrong, but because the execution gets hijacked. When external vendors take the wheel, businesses lose visibility, accountability, and ultimately, control. 

Here’s what that looks like: 

• Vendors push their own tech or timelines 
• Misalignment with business goals 
• Poor service quality, especially in rural rollout areas 
• Cost overruns and delivery delays 

If you’re relying on infrastructure providers or outsourced delivery teams and don’t have a firm grip on their progress, you’re not running the transformation—they are. 

Hereunder we list the proven actions you can start taking today to get back on track: 

1. No Vendor Visibility = No Control 

Problem: Vendors act independently without clear oversight. 

Action: Create transparency from day one. Track progress, surface blockers, and set expectations early with daily and weekly visibility mechanisms. 

2. Transformation Treated Like a Side Project 

Problem: Internal teams don’t prioritise the project, and vendors fill the gap. 

Action: Set up a full-time Task Force. This group keeps the project in focus, drives delivery, and ensures that leadership—not vendors—steer the outcome. 

3. No Structure Means No Accountability 

Problem: Without a proper governance model, vendors define the work—and often move the goalposts. 

Action: Put in place a Governance Framework that sets roles, responsibilities, and performance controls. Make sure it’s enforced. 

4. Leadership is Distant or Disengaged 

Problem: When leaders don’t show up, projects drift. 

Action: Create a Steering Committee. This group must meet regularly, review outcomes, and make fast decisions to keep delivery aligned. 

5. Slow Response to Poor Performance 

Problem: Gaps go unnoticed until it’s too late. 

Action: Train the Task Force in supervisory control and short interval management. With regular check-ins, issues get spotted—and fixed—fast. 

What This Unlocks 

✔ Full visibility over vendor progress 

✔ Faster problem resolution 

✔ Alignment between delivery and business goals 

✔ Controlled execution, even in complex environments 

✔ Real accountability at every level 

How We Help 

At Renoir Consulting Philippines, we don’t let transformation drift. We embed task forces, governance, and real-time control mechanisms that ensure vendors stay aligned—and business leaders stay in charge.