{"id":23801,"date":"2025-07-11T09:04:18","date_gmt":"2025-07-11T01:04:18","guid":{"rendered":"https:\/\/www.renoirgroup.com\/ph\/?post_type=case_studies&#038;p=23801"},"modified":"2025-07-11T10:14:00","modified_gmt":"2025-07-11T02:14:00","slug":"how-a-technology-pmo-enabled-scalable-it-delivery-in-southeast-asias-banking-sector","status":"publish","type":"case_studies","link":"https:\/\/www.renoirgroup.com\/ph\/case_studies\/how-a-technology-pmo-enabled-scalable-it-delivery-in-southeast-asias-banking-sector\/","title":{"rendered":"How a Technology PMO Enabled Scalable IT  Delivery in Southeast Asia\u2019s Banking Sector"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23801\" class=\"elementor elementor-23801\" data-elementor-post-type=\"case_studies\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bcd4924 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bcd4924\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div data-dce-background-color=\"#E2E2E2\" class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c277e19\" data-id=\"c277e19\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d17fcb5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d17fcb5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-733bbac\" data-id=\"733bbac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54b021e elementor-widget elementor-widget-text-editor\" data-id=\"54b021e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><b>At a Glance<\/b><\/p><ul><li>A Southeast Asian financial institution was facing challenges in delivering IT projects on time, within scope, and on budget due to fragmented project prioritisation and ineffective governance.<\/li><li>Renoir worked closely with the client to establish a Technology Project Management Office, embed best practices, and enhance IT delivery capabilities. As a result,<strong> over 100 project management solutions<\/strong> were rolled out across the organisation.<\/li><li>This case study explores how the partnership between the client and Renoir enabled a digital roadmap with a scalable project management infrastructure in place to support future growth.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-87d3591 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"87d3591\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30c725d\" data-id=\"30c725d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a59d1c elementor-widget elementor-widget-text-editor\" data-id=\"1a59d1c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Key Results<\/h2><p><strong>100+ Project Management Solutions Implemented<\/strong> <br \/>Standardised tools and processes embedded across 60 projects to improve consistency and control.<\/p><p><strong>27 TPMO Services Delivered<\/strong> <br \/>A comprehensive service suite was rolled out to support governance, delivery tracking, and capability building.<\/p><p><strong>\u00a060 Projects and Programmes Covered<\/strong> <br \/>The engagement spanned across 14 business segments, streamlining delivery across the enterprise.<\/p><p><strong>\u00a0Unified Prioritisation Framework Deployed<\/strong> <br \/>Enabled leadership to make strategic investment decisions with improved clarity and alignment.<\/p><p><strong>\u00a0TPMO Established with Defined KPIs and Roles<\/strong> <br \/>A permanent governance structure now drives accountability and delivery excellence.<\/p><p><strong>14 Business Segments Aligned<\/strong> <br \/>Ensured cross-functional project oversight and reduced silos across business units.<\/p><p><strong>\u00a0End-to-End Vendor Governance Model Introduced<\/strong> <br \/>Contract terms, performance tracking, and escalation pathways formalised to reduce delivery risk.<\/p><p><strong>\u00a0Comprehensive Training Programme Delivered<\/strong> <br \/>Upskilled internal teams through role-specific training and behavioural coaching for long-term impact.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58caa39 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58caa39\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1153386\" data-id=\"1153386\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd576be elementor-widget elementor-widget-text-editor\" data-id=\"bd576be\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Key Results<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9bbfef2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9bbfef2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div data-dce-background-color=\"#F1F1F1\" class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6a7214a\" data-id=\"6a7214a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1b2899d elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"1b2899d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9c1633d\" data-id=\"9c1633d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5c81ea elementor-widget elementor-widget-icon-box\" data-id=\"d5c81ea\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.renoirgroup.com\/ph\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-box.min.css\">\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span  >\n\t\t\t\t\t\t100+ Project Management Solutions Implemented\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tStandardised tools and processes embedded across 60 projects to improve consistency and control.\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"#F1F1F1\" class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5cd6d22\" data-id=\"5cd6d22\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1f2bbb2 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"1f2bbb2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-366368e\" data-id=\"366368e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52e3a2f elementor-widget elementor-widget-icon-box\" data-id=\"52e3a2f\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span  >\n\t\t\t\t\t\t27 Technology PMO Services Delivered\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tA comprehensive service suite was rolled out to support governance, delivery tracking, and capability building.\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b1e3d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b1e3d4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div data-dce-background-color=\"#F1F1F1\" class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-173dc3c\" data-id=\"173dc3c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-261a22f elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"261a22f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-66c97aa\" data-id=\"66c97aa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e552cf elementor-widget elementor-widget-icon-box\" data-id=\"3e552cf\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span  >\n\t\t\t\t\t\t60 Projects and Programmes Covered\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tThe engagement spanned across 14 business segments, streamlining delivery across the enterprise.\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"#F1F1F1\" class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1ad10c8\" data-id=\"1ad10c8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7594bea elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"7594bea\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6e17ce0\" data-id=\"6e17ce0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-937f1d1 elementor-widget elementor-widget-icon-box\" data-id=\"937f1d1\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span  >\n\t\t\t\t\t\tUnified Prioritisation Framework Deployed\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEnabled leadership to make strategic investment decisions with improved clarity and alignment.\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65e1bb3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65e1bb3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div data-dce-background-color=\"#F1F1F1\" class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-81626f1\" data-id=\"81626f1\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-24c2738 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"24c2738\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bea8d23\" data-id=\"bea8d23\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b862144 elementor-widget elementor-widget-icon-box\" data-id=\"b862144\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span  >\n\t\t\t\t\t\tTPMO Established with Defined KPIs and Roles\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tA permanent governance structure now drives accountability and delivery excellence.\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"#F1F1F1\" class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b94aad7\" data-id=\"b94aad7\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-62acdcc elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"62acdcc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-cbd65e2\" data-id=\"cbd65e2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb3720a elementor-widget elementor-widget-icon-box\" data-id=\"fb3720a\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span  >\n\t\t\t\t\t\t14 Business Segments Aligned\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEnsured cross-functional project oversight and reduced silos across business units.\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0565d75 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0565d75\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div data-dce-background-color=\"#F1F1F1\" class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1d061c9\" data-id=\"1d061c9\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f0b239d elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"f0b239d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8580e6d\" data-id=\"8580e6d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51615c4 elementor-widget elementor-widget-icon-box\" data-id=\"51615c4\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span  >\n\t\t\t\t\t\tEnd-to-End Vendor Governance Model Introduced\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tContract terms, performance tracking, and escalation pathways formalised to reduce delivery risk.\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"#F1F1F1\" class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a22bc8e\" data-id=\"a22bc8e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-005a3fe elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"005a3fe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4429a7c\" data-id=\"4429a7c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9d55d5 elementor-widget elementor-widget-icon-box\" data-id=\"e9d55d5\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span  >\n\t\t\t\t\t\tComprehensive Training Programme Delivered\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUpskilled internal teams through role-specific training and behavioural coaching for long-term impact.\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a732abb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a732abb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e96298a\" data-id=\"e96298a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2966c4c elementor-widget elementor-widget-text-editor\" data-id=\"2966c4c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Background<\/h2><p>The client is a major player in the financial services sector, headquartered in Southeast Asia. With over 1,000 branches and a workforce of several thousand, the organisation ranks among the top financial institutions in its region by market capitalisation and profitability.<\/p><p>Despite longstanding history, client faced significant challenges throughout the lifecycle of its IT projects. These included a siloed approach to project prioritisation, substantial budget and schedule overruns, and more that hindered the organisation\u2019s ability to execute its strategic roadmap and align technology initiatives with business objectives. There was a clear need for sustainable solutions to improve project lifecycle management and enhance internal delivery capability.<\/p><p>This challenge is common across the financial sector. Many banks still rely on legacy systems that have been in operation for over 30 years, handling billions in transactions daily. While these systems provide stability, they are not optimised for speed, flexibility, or customer-centric innovation. Outdated digital platforms and fragmented service delivery often lead to negative customer experiences. Studies show that 20% of banking customers are lost due to poor customer experience, and 32% will abandon a brand after just one bad experience.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6c4df6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6c4df6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d64b009\" data-id=\"d64b009\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75bd156 elementor-widget elementor-widget-text-editor\" data-id=\"75bd156\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Analysis<\/h2><p>The client faced widespread inefficiencies in delivering IT initiatives. Key challenges included:<\/p><ul><li>Siloed project prioritisation,<\/li><li>Repeated cost and schedule overruns,<\/li><li>Insufficient project governance mechanisms.<\/li><\/ul><p>Projects often proceeded without holistic considerations, vendors lacked accountability, and internal teams struggled with mismatched roles and inadequate planning. These issues impeded the institution\u2019s ability to align IT projects with strategic business goals and deliver value consistently.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2f205f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f205f7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a2e3586\" data-id=\"a2e3586\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-93b83c5 elementor-widget elementor-widget-text-editor\" data-id=\"93b83c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Project Approach<\/h2><p>Renoir\u2019s initial priority was to identify the root causes affecting project delivery. We conducted a comprehensive review of the project lifecycle, assessing gaps in vendor management, planning quality, role alignment, and project reporting. <br \/>The solution involved designing a Technology PMO framework tailored to the client\u2019s operational landscape.<\/p><p><strong>We focused on three pillars:<\/strong><\/p><ol><li>Project pipeline management and prioritisation<\/li><li>Implementation of best-in-class project management methodologies<\/li><li>Building internal competencies and embedding behavioural change<\/li><\/ol><h2>Implementation<\/h2><p>Renoir worked in close partnership with the client to design and execute a comprehensive transformation of its project management environment. The implementation was structured around four key pillars: prioritisation, governance, capability building, and performance visibility.<\/p><p><strong>1. Unified Project Prioritisation Framework<\/strong> <br \/>To address fragmented decision-making, Renoir introduced a specific prioritisation process. This ensured that all proposed projects were aligned with strategic business goals. <strong>The framework included:<\/strong><\/p><ul><li>Defined project scoring criteria<\/li><li>Standardised proposal templates<\/li><li>A prioritisation matrix enabling leadership to rank and select initiatives based on business value and feasibility<\/li><\/ul><p><strong>2. Establishment of a Technology Project Management Office\u00a0<\/strong><br \/>To embed long-term governance, Renoir helped set up a centralised Technology PMO with clearly defined services and operational guidelines. <strong>Key components included:<\/strong><\/p><ul><li>A structured service catalogue<\/li><li>End-to-end process flows<\/li><li>KPIs and success metrics for each project stage<\/li><li>Clear definition of roles and responsibilities for all stakeholders<\/li><\/ul><p><strong>3. Enhancement of Project Management Practices<\/strong> <br \/>A <strong>series of solutions<\/strong> were implemented to close execution gaps across planning, vendor management, and reporting:<\/p><ul><li>A centralised \u201cProject Binder\u201d served as a single source of truth for documentation and oversight<\/li><li>Critical paths and dependencies were mapped in detail to improve scheduling accuracy<\/li><li>Requirements gathering processes were standardised for both functional and non-functional needs<\/li><li>Weekly duration-based planning improved progress visibility<\/li><li>Project status reports were enhanced with clear RAG indicators, planned vs actual metrics, and leading\/lagging KPIs<\/li><\/ul><p><strong>4. Strengthening Vendor Governance <\/strong><br \/>To manage delivery risk and accountability, Renoir introduced <strong>structured controls<\/strong> around vendor engagement:<\/p><ul><li>Master Service Agreements (MSAs) with protective clauses for non-performance<\/li><li>Validation of technical specifications and solution designs before contract signing<\/li><li>Quarterly performance monitoring and escalation protocols<\/li><\/ul><p><strong>5. Competency Development and Behavioural Change<\/strong> <br \/>Recognising that sustainable improvement required more than just tools, Renoir supported the client in strengthening its <strong>internal capabilities:<\/strong><\/p><ul><li>Competency assessments were conducted to align individuals with the tasks required of their roles<\/li><li>Role expectations were defined down to the task level<\/li><li>Customised training modules were rolled out, tracked, and reinforced through behavioural audits<\/li><li>Coaching sessions helped instill a new mindset and strengthen ownership across project teams<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-650093f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"650093f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23e5c15\" data-id=\"23e5c15\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1937f27 elementor-widget elementor-widget-text-editor\" data-id=\"1937f27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Results<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd5719e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd5719e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e9d712\" data-id=\"5e9d712\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5fa6475 elementor-widget elementor-widget-text-editor\" data-id=\"5fa6475\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>The project delivered a measurable transformation in how the organisation managed its technology initiatives.<\/strong><\/p><ol><li>The Technology PMO became a central structure driving delivery excellence and governance across 14 business segments.<\/li><li>Over 100 structured project management solutions were embedded across the enterprise, improving consistency and transparency.<\/li><li>The new prioritisation model empowered senior leadership to make informed investment decisions based on strategic alignment.<\/li><li>Vendor governance improved dramatically, with clearer accountability and contract enforcement mechanisms.<\/li><li>Project planning and reporting became significantly more accurate, improving stakeholder confidence and reducing avoidable delays.<\/li><li>The internal project management team gained new competencies through structured training and embedded routines, reinforcing sustainable performance.<\/li><\/ol><h5>Renoir brought expertise in implementing change, provided crucial training and coaching, facilitated the development and implementation of a key management system, and ensured the alignment of branch operations with the overall corporate strategy. This comprehensive support was instrumental in achieving and surpassing the project&#8217;s targets.<\/h5><p><em>*In line with our client confidentiality policy, all identifying details have been removed.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-91f486c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"91f486c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div data-dce-background-color=\"#272C36\" class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-236aa30\" data-id=\"236aa30\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bb692f5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb692f5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7ac00bc\" data-id=\"7ac00bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75a5796 elementor-widget elementor-widget-image-box\" data-id=\"75a5796\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\n.elementor-widget-image-box .elementor-image-box-content{width:100%}@media (min-width:768px){.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper,.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{display:flex}.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{text-align:right;flex-direction:row-reverse}.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper{text-align:left;flex-direction:row}.elementor-widget-image-box.elementor-position-top .elementor-image-box-img{margin:auto}.elementor-widget-image-box.elementor-vertical-align-top .elementor-image-box-wrapper{align-items:flex-start}.elementor-widget-image-box.elementor-vertical-align-middle .elementor-image-box-wrapper{align-items:center}.elementor-widget-image-box.elementor-vertical-align-bottom .elementor-image-box-wrapper{align-items:flex-end}}@media (max-width:767px){.elementor-widget-image-box .elementor-image-box-img{margin-left:auto!important;margin-right:auto!important;margin-bottom:15px}}.elementor-widget-image-box .elementor-image-box-img{display:inline-block}.elementor-widget-image-box .elementor-image-box-title a{color:inherit}.elementor-widget-image-box .elementor-image-box-wrapper{text-align:center}.elementor-widget-image-box .elementor-image-box-description{margin:0}<\/style><div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Facing recurring project delays and budget overruns? <\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-background-color=\"#67B638\" class=\"elementor-element elementor-element-10f46c3 elementor-align-center elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"10f46c3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.renoirgroup.com\/ph\/contact-us\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 124 124\" style=\"enable-background:new 0 0 124 124;\" xml:space=\"preserve\"><style type=\"text\/css\">\t.st0{fill:none;}\t.st1{fill:none;stroke:#FFFFFF;stroke-width:3;}\t.st2{stroke:#000000;stroke-width:0.5;}<\/style><g id=\"Group_2640\" transform=\"translate(-2364 -414)\">\t<g id=\"Group_2639\" transform=\"translate(5 -1)\">\t\t<g id=\"Ellipse_18\" transform=\"translate(2359 415)\">\t\t\t<circle class=\"st0\" cx=\"62\" cy=\"62\" r=\"62\"><\/circle>\t\t\t<circle class=\"st1\" cx=\"62\" cy=\"62\" r=\"60.5\"><\/circle>\t\t<\/g>\t\t<g id=\"Group_1358\" transform=\"translate(2395.861 463.119)\">\t\t\t<path id=\"Path_1600\" class=\"st2\" d=\"M51.1,12.1L51.1,12.1L39.4,0.4c-0.4-0.5-1.2-0.6-1.6-0.1c-0.5,0.4-0.6,1.2-0.1,1.6L37.8,2    l9.7,9.7H1.2c-0.6,0-1.2,0.5-1.2,1.2c0,0.6,0.5,1.2,1.2,1.2h46.3l-9.7,9.7c-0.5,0.4-0.6,1.2-0.1,1.6c0.4,0.5,1.2,0.6,1.6,0.1    l0.1-0.1l11.7-11.7C51.6,13.3,51.6,12.6,51.1,12.1z\"><\/path>\t\t<\/g>\t<\/g><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Get in Touch<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d104fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d104fe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42abe0c6\" data-id=\"42abe0c6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At a Glance A Southeast Asian financial institution was facing challenges in delivering IT projects on time, within scope, and on budget due to fragmented project prioritisation and ineffective governance. Renoir worked closely with the client to establish a Technology Project Management Office, embed best practices, and enhance IT delivery capabilities. As a result, over [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":23802,"parent":0,"template":"","meta":{"_acf_changed":false,"_links_to":"","_links_to_target":""},"categories":[892,930,890],"tags":[992,988,986],"class_list":["post-23801","case_studies","type-case_studies","status-publish","has-post-thumbnail","hentry","category-change-management","category-digital-transformation","category-operational-excellence","tag-customer-experience","tag-vendor-governance","tag-vendor-management-best-practices"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How a Technology PMO Enabled Scalable IT Delivery in Southeast Asia\u2019s Banking Sector | Renoir Consulting Philippines<\/title>\n<meta name=\"description\" content=\"Learn how a Southeast Asian bank partnered with Renoir to transform its IT project delivery through a Technology PMO and governance frameworks.\" \/>\n<meta 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