We are a global management consultancy that delivers exceptional outcomes and sustainable change

We are a global management consultancy that delivers exceptional outcomes and sustainable change

Financial Services

Revolutionise the delivery of banking, insurance, wealth management and other financial services.

The emergence of cryptocurrencies, mobile payments, and finance applications are reshaping the banking landscape. The industry is in a digital arms race with fintech that isn’t weighed down by legacy costs and structures.

In addition to the usual focus on increasing revenue, decreasing costs, and improving customer service, financial service providers are also under pressure to revisit existing business models, explore new opportunities outside of their comfort zones, and come up with new products and services that increase convenience to customers.

Renoir has worked extensively with clients in consumer finance, insurance, holding companies, private equities, retail, and business banking, as well as government-linked agencies to deliver bottom-line benefits and impactful change.

Our collaborative approach and unique methodology create transformation programmes that continue to deliver results long after project completion.

Financial Services

Industry Expertise

Business Model Transformation
The shift from brick-and-mortar to fintech banking is well underway. Not all new financial services business models will fit or work well. We can guide you through the discovery, trial, and adoption process in selecting the right business model for your organisation.
Marketing and Sales
Whilst companies can still leverage industry loyalty, opportunities often go untapped. Create effective customer value segmentation that will provide the structure for more proactive marketing and sales activities.
Operational Excellence
Even though the concepts of business process reengineering and lean methodologies have been around for a while, there are still opportunities to optimise the workforce, assets, and processes and improve the Cost to Income Ratio (CIR). We can help you with that.
Customer Experience
Fintech will continue to place pressure on the margins of conventional banks, thus increasing the need for customer experience differentiation. Our expertise in this area includes service organisational development, first-time resolution, and improvements in Service Quality (SERVQUAL).
Digital Transformation
Today’s customers expect real-time transactions and access to financial services around the clock. We will help you implement successful digital transformations that address genuine business needs and are linked to verifiable benefits. With improved automation, bank operations will be less about transacting and accounting, and more about analysing and advising.

Financial Services Insights

Operational Excellence

Case Studies

2024/02/20
Bank’s productivity selling rate rises by 50% after sales process improvements

ESG

Posts

2024/02/19
IFRS S2: The Framework Transforming Financial Institutions for Climate Challenge

Operational Excellence

Case Studies

2024/01/22
Implement new ways of working with reduced bureaucracy

ESG

Posts

2023/11/06
Financed Emissions: Key for Financial Institutions’ ESG Transformation

Operational Excellence

Case Studies

2023/10/30
Boost marketing effectiveness with optimal branch processes

ESG

Posts

2023/10/16
Part II. TNFD for Financial Institutions

Case Studies

Operational Excellence

Bank’s productivity selling rate rises by 50% after sales process improvements
20 Feb 2024

Posts

ESG

IFRS S2: The Framework Transforming Financial Institutions for Climate Challenge
19 Feb 2024

Case Studies

Operational Excellence

Implement new ways of working with reduced bureaucracy
22 Jan 2024

Posts

ESG

Financed Emissions: Key for Financial Institutions’ ESG Transformation
06 Nov 2023

Case Studies

Operational Excellence

Boost marketing effectiveness with optimal branch processes
30 Oct 2023

Posts

ESG

Part II. TNFD for Financial Institutions
16 Oct 2023

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