Finan­cial Services

Revolutionise the delivery of banking, insurance, wealth management and other financial services.

The emergence of cryptocurrencies, mobile payments, and finance applications are reshaping the banking landscape. The industry is in a digital arms race with fintech that isn’t weighed down by legacy costs and structures.

In addition to the usual focus on increasing revenue, decreasing costs, and improving customer service, financial service providers are also under pressure to revisit existing business models, explore new opportunities outside of their comfort zones, and come up with new products and services that increase convenience to customers.

Renoir has worked extensively with clients in consumer finance, insurance, holding companies, private equities, retail, and business banking, as well as government-linked agencies to deliver bottom-line benefits and impactful change.

Our collaborative approach and unique methodology create transformation programmes that continue to deliver results long after project completion.

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Finan­cial Services

Industry Expertise

Business Model Transformation
The shift from brick-and-mortar to fintech banking is well underway. Not all new financial services business models will fit or work well. We can guide you through the discovery, trial, and adoption process in selecting the right business model for your organisation.
Marketing and Sales
Whilst companies can still leverage industry loyalty, opportunities often go untapped. Create effective customer value segmentation that will provide the structure for more proactive marketing and sales activities.
Operational Excellence
Even though the concepts of business process reengineering and lean methodologies have been around for a while, there are still opportunities to optimise the workforce, assets, and processes and improve the Cost to Income Ratio (CIR). We can help you with that.
Customer Experience
Fintech will continue to place pressure on the margins of conventional banks, thus increasing the need for customer experience differentiation. Our expertise in this area includes service organisational development, first-time resolution, and improvements in Service Quality (SERVQUAL).
Digital Transformation
Today’s customers expect real-time transactions and access to financial services around the clock. We will help you implement successful digital transformations that address genuine business needs and are linked to verifiable benefits. With improved automation, bank operations will be less about transacting and accounting, and more about analysing and advising.

Finan­cial Services Insights

Data

Posts

2022/01/19
Max­imis­ing the val­ue of finance func­tions through big data

Dig­i­tal

Case Studies

2021/09/08
An insur­ance provider unlocked the full poten­tial of its dig­i­tal plat­form — and increased online appli­ca­tions by 48%

Busi­ness Transformation

Posts

2021/08/18
The foun­da­tions of a future-ready finance function

Data

White Papers

2021/08/11
Win­ning Finance Transformation

Posts

Data

Max­imis­ing the val­ue of finance func­tions through big data
19 Jan 2022

Case Studies

Dig­i­tal

An insur­ance provider unlocked the full poten­tial of its dig­i­tal plat­form — and increased online appli­ca­tions by 48%
08 Sep 2021

Posts

Busi­ness Transformation

The foun­da­tions of a future-ready finance function
18 Aug 2021

White Papers

Data

Win­ning Finance Transformation
11 Aug 2021