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We are a global management consultancy that delivers exceptional outcomes and sustainable change

Finan­cial Services

Revolutionise the delivery of banking, insurance, wealth management and other financial services.

The emergence of cryptocurrencies, mobile payments, and finance applications are reshaping the banking landscape. The industry is in a digital arms race with fintech that isn’t weighed down by legacy costs and structures.

In addition to the usual focus on increasing revenue, decreasing costs, and improving customer service, financial service providers are also under pressure to revisit existing business models, explore new opportunities outside of their comfort zones, and come up with new products and services that increase convenience to customers.

Renoir has worked extensively with clients in consumer finance, insurance, holding companies, private equities, retail, and business banking, as well as government-linked agencies to deliver bottom-line benefits and impactful change.

Our collaborative approach and unique methodology create transformation programmes that continue to deliver results long after project completion.

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Finan­cial Services

Industry Expertise

Business Model Transformation
The shift from brick-and-mortar to fintech banking is well underway. Not all new financial services business models will fit or work well. We can guide you through the discovery, trial, and adoption process in selecting the right business model for your organisation.
Marketing and Sales
Whilst companies can still leverage industry loyalty, opportunities often go untapped. Create effective customer value segmentation that will provide the structure for more proactive marketing and sales activities.
Operational Excellence
Even though the concepts of business process reengineering and lean methodologies have been around for a while, there are still opportunities to optimise the workforce, assets, and processes and improve the Cost to Income Ratio (CIR). We can help you with that.
Customer Experience
Fintech will continue to place pressure on the margins of conventional banks, thus increasing the need for customer experience differentiation. Our expertise in this area includes service organisational development, first-time resolution, and improvements in Service Quality (SERVQUAL).
Digital Transformation
Today’s customers expect real-time transactions and access to financial services around the clock. We will help you implement successful digital transformations that address genuine business needs and are linked to verifiable benefits. With improved automation, bank operations will be less about transacting and accounting, and more about analysing and advising.

Finan­cial Services Insights

Oper­a­tional Excellence

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Case Studies

2023/05/22
The Pow­er of Micro­fi­nance: Catalysing Eco­nom­ic Growth with a 57% Jump in Loan Value

Organ­i­sa­tion­al Effectiveness

Read more

Case Studies

2023/04/28
Improv­ing the effec­tive­ness of receiv­ables — despite an increase in workload

Organ­i­sa­tion­al Effectiveness

Read more

Case Studies

2023/03/31
How Pro­fes­sion­al Con­sul­tants Can Help Star­tups Struc­ture for Success

Rev­enue Growth

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Case Studies

2023/03/27
By switch­ing to a new way of work­ing, a South­east Asian multi-finance com­pa­ny achieved US$4.5 mil­lion in savings

Rev­enue Growth

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Case Studies

2023/03/27
Dri­ving Rev­enue Growth in Retail Bank­ing: A Suc­cess Sto­ry in South­east Asia

Rev­enue Growth

Read more

Case Studies

2023/03/27
Key Prac­tices and Behav­ioral Audit­ing grow sales in retail bank­ing: A Suc­cess Story

Case Studies

Oper­a­tional Excellence

The Pow­er of Micro­fi­nance: Catalysing Eco­nom­ic Growth with a 57% Jump in Loan Value
22 May 2023

Case Studies

Organ­i­sa­tion­al Effectiveness

Improv­ing the effec­tive­ness of receiv­ables — despite an increase in workload
28 Apr 2023

Case Studies

Organ­i­sa­tion­al Effectiveness

How Pro­fes­sion­al Con­sul­tants Can Help Star­tups Struc­ture for Success
31 Mar 2023

Case Studies

Rev­enue Growth

By switch­ing to a new way of work­ing, a South­east Asian multi-finance com­pa­ny achieved US$4.5 mil­lion in savings
27 Mar 2023

Case Studies

Rev­enue Growth

Dri­ving Rev­enue Growth in Retail Bank­ing: A Suc­cess Sto­ry in South­east Asia
27 Mar 2023

Case Studies

Rev­enue Growth

Key Prac­tices and Behav­ioral Audit­ing grow sales in retail bank­ing: A Suc­cess Story
27 Mar 2023
View All Insights

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Transform and innovate your services today.

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