Finan­cial Services

Revolutionise the delivery of banking, insurance, wealth management and other financial services.

The emergence of cryptocurrencies, mobile payments, and finance applications are reshaping the banking landscape. The industry is in a digital arms race with fintech that isn’t weighed down by legacy costs and structures.

In addition to the usual focus on increasing revenue, decreasing costs, and improving customer service, financial service providers are also under pressure to revisit existing business models, explore new opportunities outside of their comfort zones, and come up with new products and services that increase convenience to customers.

Renoir has worked extensively with clients in consumer finance, insurance, holding companies, private equities, retail, and business banking, as well as government-linked agencies to deliver bottom-line benefits and impactful change.

Our collaborative approach and unique methodology create transformation programmes that continue to deliver results long after project completion.

Show More
Finan­cial Services

Industry Expertise

Busi­ness Mod­el Transformation 
The shift from brick-and-mortar to fin­tech bank­ing is well under­way. Not all new finan­cial ser­vices busi­ness mod­els will fit or work well. We can guide you through the dis­cov­ery, tri­al, and adop­tion process in select­ing the right busi­ness mod­el for your organisation. 
Mar­ket­ing and Sales 
Whilst com­pa­nies can still lever­age indus­try loy­al­ty, oppor­tu­ni­ties often go untapped. Cre­ate effec­tive cus­tomer val­ue seg­men­ta­tion that will pro­vide the struc­ture for more proac­tive mar­ket­ing and sales activities.
Oper­a­tional Excellence 
Even though the con­cepts of busi­ness process reengi­neer­ing and lean method­olo­gies have been around for a while, there are still oppor­tu­ni­ties to opti­mise the work­force, assets, and process­es and improve the Cost to Income Ratio (CIR). We can help you with that.
Cus­tomer Experience 
Fin­tech will con­tin­ue to place pres­sure on the mar­gins of con­ven­tion­al banks, thus increas­ing the need for cus­tomer expe­ri­ence dif­fer­en­ti­a­tion. Our exper­tise in this area includes ser­vice organ­i­sa­tion­al devel­op­ment, first-time res­o­lu­tion, and improve­ments in Ser­vice Qual­i­ty (SERVQUAL).
Dig­i­tal Transformation
Today’s cus­tomers expect real-time trans­ac­tions and access to finan­cial ser­vices around the clock. We will help you imple­ment suc­cess­ful dig­i­tal trans­for­ma­tions that address gen­uine busi­ness needs and are linked to ver­i­fi­able ben­e­fits. With improved automa­tion, bank oper­a­tions will be less about trans­act­ing and account­ing, and more about analysing and advising.

Finan­cial Services Insights

Data

Posts

19 January, 2022
Max­imis­ing the val­ue of finance func­tions through big data

Dig­i­tal

Case Studies

8 September, 2021
An insur­ance provider unlocked the full poten­tial of its dig­i­tal plat­form — and increased online appli­ca­tions by 48%

Busi­ness Transformation

Posts

18 August, 2021
The foun­da­tions of a future-ready finance function

Data

White Papers

11 August, 2021
Win­ning Finance Transformation

Posts

Data

Max­imis­ing the val­ue of finance func­tions through big data
19 Jan 2022

Case Studies

Dig­i­tal

An insur­ance provider unlocked the full poten­tial of its dig­i­tal plat­form — and increased online appli­ca­tions by 48%
08 Sep 2021

Posts

Busi­ness Transformation

The foun­da­tions of a future-ready finance function
18 Aug 2021

White Papers

Data

Win­ning Finance Transformation
11 Aug 2021