Health­care

Deliver patient-centred healthcare. Streamline operations, fuel innovation, and optimise cost-effectiveness.

Healthcare is one of the largest and fastest-growing industries. Its growth will be further accelerated by the need for digital transformation.

The future of healthcare will be patient-centred, emphasising the creation of value for patients rather than volume.  Big data, artificial intelligence, and smart data management will play key roles here, powering the technologies that improve quality of care, accelerate patient turnaround times, and reduce operational costs.

A holistic approach among healthcare providers will also be essential, powered by a collaborative network that promotes the integration of skills and competencies, as well as the ability to develop highly effective cross-functional teams for continuous improvement.

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Health­care

Industry Expertise

Dig­i­tal and Smart Healthcare
We can help iden­ti­fy the cur­rent emer­gency med­ical response (EMR) for patient flow sys­tem time­stamps, along with time­stamps relat­ed to lab/pharmacy tests. These time­stamps are typ­i­cal­ly dif­fi­cult to extract (or non-existent) and can cre­ate gaps in the abil­i­ty to mea­sure seg­ments of the patient flow. 
Advanced Analy­sis and Data Management
There are mil­lions of data points doc­u­ment­ed dai­ly in an EMR. Cen­tral­is­ing data points and devel­op­ing dash­boards that give a real-time look at per­for­mance is essen­tial to analyse infor­ma­tion quick­ly and devel­op mit­i­ga­tion to vari­ances. It also enables clients to under­stand where mit­i­ga­tion is required.
Clin­i­cal Excellence
Month­ly meet­ings for clin­i­cal depart­ments are often poor­ly attend­ed and lack effec­tive meet­ing char­ters. We can help iden­ti­fy mean­ing­ful key clin­i­cal met­rics for var­i­ous clin­i­cal depart­ments and mean­ing­ful meet­ing char­ters. We fol­low that up with coach­ing to ensure meet­ings are held effec­tive­ly, and follow-up actions to doc­u­ment and implement.
Sup­ply Chain Optimisation
Per­pet­u­al inven­to­ry sys­tems are often poor­ly utilised. Excep­tion reports are cre­at­ed dai­ly to ensure accu­ra­cy is main­tained in these units. Addi­tion­al­ly, sur­geon pref­er­ences often have large dif­fer­ences in the cost of med­ical sup­plies and implants used. For these sce­nar­ios, we per­form cost-per-case analy­ses and iden­ti­fy rel­e­vant sav­ings oppor­tu­ni­ties. Prop­er man­age­ment tech­niques are set up to ensure items are replen­ished based on usage. 
Health­care Sys­tems Transformation
Even though health­care insti­tu­tions have EMR sys­tems in place, they are often pri­ori­tised for com­pli­ance instead of report­ing patient flow. Under­stand­ing the cur­rent core process­es for patient flow is the first step in under­stand­ing its prob­lems and areas of improve­ment. Fol­low­ing that, we will coach clients to utilise the data in per­for­mance reviews and focus on mit­i­gat­ing vari­ance to targets.

Health­care Insights

Oper­a­tional Excellence

Case Studies

13 June, 2022
A phar­ma­ceu­ti­cal com­pa­ny cre­ates a cul­ture of productivity

Oper­a­tional Excellence

Case Studies

13 June, 2022
A health­care organ­i­sa­tion dis­cov­ers $10 mil­lion in opportunities

Case Studies

Oper­a­tional Excellence

A phar­ma­ceu­ti­cal com­pa­ny cre­ates a cul­ture of productivity
13 Jun 2022

Case Studies

Oper­a­tional Excellence

A health­care organ­i­sa­tion dis­cov­ers $10 mil­lion in opportunities
13 Jun 2022

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