Operational Excellence

Achieving Operational Excellence  


Achieving Operational Excellence

Operational excellence is essential to win in your market. It means delivering products or services faster, with better quality and at a lower cost than competitors. Building operational excellence is crucial for a company’s success, as it can improve customer satisfaction, reduce operational risk and increase profitability. It supports sustained growth and a competitive advantage.

To progress operational excellence, companies should have a culture of continuous improvement. All staff across the business should adopt the culture of improvement. Operational excellence is sought throughout the organisation involving core business processes, the entire supply chain and support functions.

Management systems are pivotal in enabling an organisation to improve, if deployed correctly, they should highlight opportunities for the organisation to improve both in the short term and longer term. It is through the use of these management systems that organisations are able to optimize their way of working in the pursuit of operational excellence.

Key Client Challenges


Are my business processes efficient?


How can I better execute my business strategy?


Are my unit costs too high compared to my competitors?


Where can I improve in my supply chain and production processes?


How do I increase reliability of my production and customer delivery process? Is it future proof?


How do I structure my organisation design and operational model to better support my business strategy and outcomes?


How do I achieve a culture of continuous improvement, so that we don’t keep losing momentum?


How do I manage resistance to change and achieve full adoption of the changes my business needs to make?

Lacking data to validate or support key business decisions

Lack of knowledge to define a cohesive business or data strategy

Low speed to market and trouble adapting quickly to customer and market needs

High operational costs due to lengthy data processing times

Operational excellence is not a destination that can be reached with a single effort; it is a continuous journey of improvement. Even when a company achieves a certain level of operational excellence, it must continue to adapt and evolve to remain competitive. The business environment is constantly changing, and companies must be agile and proactive in responding to new challenges and opportunities.

A culture of continuous improvement must be cultivated within the organization, with ongoing training and development for employees, regular review of processes and procedures, and a commitment to innovation and experimentation. It requires a willingness to embrace change and a focus on long-term goals rather than short-term gains.

This is a never-ending journey that requires dedication, hard work, and a commitment to ongoing improvement. Innovate and reinvent how you do things. Companies that are successful in achieving and maintaining operational excellence are those that have a long-term vision and a culture of continuous improvement embedded in their DNA.

Operational Excellence Products

Business Process Re-engineering

Redesign and improve your business processes for efficiency and effectiveness.
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Operating Model

Redesign and implement business processes, structures, and systems to achieve your business goals.

Organisation Design

Redesign roles, responsibilities, and structure to improve operational efficiency and effectiveness.

Supply Chain Management

Achieve a more cost-effective supply chain to reduce capital deployed, improve operating margins and improve OTIF performance.
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Maintenance & reliability

Improve asset availability, reliability, and capability to maximize efficiency.
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Contractor Management

Optimise contract performance for your business.
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Performance Management

Improve the performance of your individuals, teams, and organizations.

Cost Optimisation

Reduce expenses while maintaining quality, efficiency and customer satisfaction.

Why Renoir

Focus on real outcomes

With more than 20 years’ experience in implementing Operational Excellence for our Clients, we are driven to deliver improved business outcomes.

Renoir helps businesses maximize their return on investment by identifying opportunities across their value chain and providing practical and sustainable solutions. Our change management expertise ensures the new ways of working are rapidly adopted by the organisation and a new culture of working is achieved.

Measurable Results

Our methodology enables to quickly analyse opportunities in any business and commits to delivering business outcomes.

We will analyse how your company can most effectively improve across your value chain and build a practical program with you to implement sustainable solutions.

Experts in Adoption

As part of the engagement, Renoir has more than 20 years’ experience in taking projects to full adoption using our behavioural and cultural change methodologies.

This approach guarantees that we leave the organisation and your people with the ability to continue growing value long after the project is delivered.

Accelerate excellence in your operations

Harness opportunities and optimise your capabilities to achieve desired outcomes.

Related Insights

Case Studies

Operational Excellence

Leading drilling company achieves US$75mil in savings after culture overhaul
Case Studies

Operational Excellence

Refinery improves maintenance efficiency, drives US$36.48M business growth
Case Studies

Operational Excellence

Bank’s productivity selling rate rises by 50% after sales process improvements