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How to make #EachForEqual more than a hashtag

International Women’s Day has become a fixture in our calendar at Renoir as it celebrates one of our core values – equal opportunity for all. Like our clients, who are operating in an increasingly globalised market, businesses must seek to reflect that diversity (be it gender, race, age, sexual orientation, etc) in its operations, if…

You Don’t Own Your Brand

Lisa Hezila, Country Head of Renoir Consulting, Malaysia, and former Group  Managing Director of Young & Rubicam Group/VMLY&R, shares her insights with Business Today on how brands can influence the minds of people through a stream of experiences. Firstly, we need to come to a common definition of what do we mean by “branding.”   It’s all about being “mentally sticky” in…

Business Transformation in 2020: Quick tips to go beyond the buzzword

With every start of the year, many businesses, would be looking to implement their transformation plans (Did you know that “digital transformation” became one of the top management buzzwords at the turn of the decade?). Many are probably also well aware by now that the majority of transformation plans under-deliver or fail. Anyone who has…

The business world’s most underrated superhero

Read the articles on Fortune 100 companies and you’ll see common themes revolving around heroes in leadership, innovation, technology, branding, design and culture. However, to bring all of these together to deliver that meaningful product or service to people requires this “hero” behind-the-scenes: the project manager. “Projects are often viewed as being fundamentally rooted in…

The Art and Science of Cost Cutting

Organisations usually adopt cost reduction only as a short-term solution to an immediate crisis, then fall back into their old spending patterns as soon as the crisis passes. While they may be effective in the short term, such cost reduction techniques, executed in a rush and without a long-term vision, can prove counterproductive and make…

Designing meetings so that they don’t suck

Many of us see meetings as the bane of our lives as they can dominate our time at work. How many times have you heard people complaining that they’re so busy with meetings that they’re struggling to get their work done? While meetings are necessary to reach agreement on important points, to hold teams to…

To gain from employee empowerment, lose this one thing

Employee empowerment is a management technique that involves equipping teams with the tools and resources they need to take initiative, make confident decisions and solve problems without supervision. While empowerment is touted as the answer to many a corporate conundrum, the results often fall short of leadership expectations. Leaders can improve the results by focusing…

These 2 tools make every meeting more productive

If you were asked to name one thing all organisations have in common, you may well answer ‘meetings’. You could even argue that we have way too many of them. However our focus today is on making the most of the time we spend in meetings. There are two tools which, when used effectively, can…

Getting low returns from high technology?

The widespread adoption of digital technology in manufacturing is bringing about a revolution that commentators have named Industry 4.0. Robots are replacing humans and smart devices are using data to take production decisions, moving manufacturing ever closer towards 100% automation. With individual customization now possible even with large scale production runs, this revolution is promising…

Transformations may start from the top but success bubbles up from the bottom.

One of our client CEOs once told us, “We know our problems. We know the solutions too. But we’re still not able to set things right.” Though we have heard similar statements from clients before, this was the first time anyone had summed the situation up so simply and succinctly. Call it failure of execution,…

The myth of resistance to change

We were all brought up with fairy tales that had happy endings – ‘and they lived happily ever after’. In the world of consulting, a fairy-tale ending is every client’s dream. In short, they all wish for positive results that last forever. Is sustainable change an impossible pipe dream? One of those concepts that we…

Renoir In Action: Tragedy of the commons is killing your business

Recently, I spoke with a potential client who was struggling to understand why they were not achieving better results from the many improvement initiatives they had launched over the past couple of years. They had conceived the initiatives to address specific problems that the company had been facing year after year. They had followed a…

The answer to effective change starts with these 5 questions

Change initiatives often meet with resistance. Many people find the idea of change unsettling, especially when it leaves them asking questions that can’t be answered until the end of the project. Knowing this, communicating effectively with everyone affected should be seen as a key aspect of managing a change project. Taking a structured approach to…

How we are putting all of our employees behind your transformation

How we are putting all of our employees behind your transformation Throughout human history people have passed their knowledge of crafts and trades on to apprentices, and family businesses have passed on their accumulated knowledge to the next generation. However, knowledge management (KM) as we now understand it really began to take off in the…

Renoir In Action: How long-tenure employees can actually short-circuit your problem solving engine

It’s a generally-accepted myth that today’s employees, especially millennials, are more apt to job hop with the aim of accelerating their way up the pay scale and seniority ladder. The evidence, however, does not support this myth, and in fact, shows the opposite trend over the last few decades. According to the US Bureau of…

Renoir In Action: Do you want the problem or the symptom to go away?

A friend of mine was recently regaling me with tales of airport queues and delays all across Europe. His own flight had been delayed, spoiling his dinner plans. The reason given – ‘Delayed due to the late arrival of the incoming aircraft’. I must admit that I had a laugh, though I could sympathise. Jokingly…