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Is your company sailing towards an iceberg of hidden losses?

By GREG THISTLETHWAITE, HEAD OF TRAINING AND DEVELOPMENT.   On a chilly Sunday on April 14, 1912, the Royal Mail Steamer Titanic hit an iceberg. It sank in three hours. There were 2,224 passengers and crew onboard. More than 1,500 died. History recorded the series of bad decisions that led to the RMS Titanic’s sinking….

Operations & Performance

Why every employee of an organisation should know its end-to-end processes

By SURESH MORYA, PROJECT LEAD and GREG THISTLETHWAITE, HEAD OF TRAINING AND DEVELOPMENT. When it comes to motivation, many employees lack one fundamental ingredient in their jobs, say authors Martin, Goldstein and Cialdini in their book, The Small Big. They have lost track of the significance and meaningfulness of their jobs. There are huge benefits…

Operations & Performance

Spoiler alert: Toxic workplaces aren’t just caused by ‘bad’ employees

By DEBASHIS BEHERA, Senior Consultant   Peter Fleming, author of Mythology of Work: How Capitalism Persists Despite Itself, once wrote about a friend’s workplace turning toxic after draconian performance measures were imposed. Impersonal hierarchies multiplied and bullying became rife. “Fear pervaded the atmosphere of the place. And then staff started to drop like flies, getting seriously ill,” he wrote….

Operations & Performance

Our new Change Maker: Elisabeth Proust joins Renoir Consulting as Senior Advisor

Renoir Consulting, a global management consultancy specialising in sustainable change, welcomes Elisabeth Proust to its panel of Senior Advisors. The oil and gas sector is one that is constantly changing. However, like the industry itself, major themes impacting the industry also exhibits a cyclical nature with themes related to climate, ESG and the importance of…

The business world’s most underrated superhero

Read the articles on Fortune 100 companies and you’ll see common themes revolving around heroes in leadership, innovation, technology, branding, design and culture. However, to bring all of these together to deliver that meaningful product or service to people requires this “hero” behind-the-scenes: the project manager. “Projects are often viewed as being fundamentally rooted in…

The Art and Science of Cost Cutting

Organisations usually adopt cost reduction only as a short-term solution to an immediate crisis, then fall back into their old spending patterns as soon as the crisis passes. While they may be effective in the short term, such cost reduction techniques, executed in a rush and without a long-term vision, can prove counterproductive and make…

Designing meetings so that they don’t suck

Many of us see meetings as the bane of our lives as they can dominate our time at work. How many times have you heard people complaining that they’re so busy with meetings that they’re struggling to get their work done? While meetings are necessary to reach agreement on important points, to hold teams to…

These 2 tools make every meeting more productive

If you were asked to name one thing all organisations have in common, you may well answer ‘meetings’. You could even argue that we have way too many of them. However our focus today is on making the most of the time we spend in meetings. There are two tools which, when used effectively, can…

Getting low returns from high technology?

The widespread adoption of digital technology in manufacturing is bringing about a revolution that commentators have named Industry 4.0. Robots are replacing humans and smart devices are using data to take production decisions, moving manufacturing ever closer towards 100% automation. With individual customization now possible even with large scale production runs, this revolution is promising…

The myth of resistance to change

We were all brought up with fairy tales that had happy endings – ‘and they lived happily ever after’. In the world of consulting, a fairy-tale ending is every client’s dream. In short, they all wish for positive results that last forever. Is sustainable change an impossible pipe dream? One of those concepts that we…

Go slow, to go fast: The case for planning

Do you ever find that production grinds to a halt because supplies have run out? And have you ever experienced a slowdown while waiting for tools to arrive and for workers to get up to speed with using them? If you have ever encountered issues like these, it might be that your production planning needs…

High performance businesses and athletes have this in common

The flow of information is as critical to a business as the flow of oxygen is to an athlete. Information is what allows businesses to bridge the gap between supply and demand. However, in the era when manufacturing ruled the roost, demand was generally higher than supply and options for customisation were limited. In fact…

Renoir In Action: Tragedy of the commons is killing your business

Recently, I spoke with a potential client who was struggling to understand why they were not achieving better results from the many improvement initiatives they had launched over the past couple of years. They had conceived the initiatives to address specific problems that the company had been facing year after year. They had followed a…

The answer to effective change starts with these 5 questions

Change initiatives often meet with resistance. Many people find the idea of change unsettling, especially when it leaves them asking questions that can’t be answered until the end of the project. Knowing this, communicating effectively with everyone affected should be seen as a key aspect of managing a change project. Taking a structured approach to…

How we are putting all of our employees behind your transformation

How we are putting all of our employees behind your transformation Throughout human history people have passed their knowledge of crafts and trades on to apprentices, and family businesses have passed on their accumulated knowledge to the next generation. However, knowledge management (KM) as we now understand it really began to take off in the…

Renoir In Action: How long-tenure employees can actually short-circuit your problem solving engine

It’s a generally-accepted myth that today’s employees, especially millennials, are more apt to job hop with the aim of accelerating their way up the pay scale and seniority ladder. The evidence, however, does not support this myth, and in fact, shows the opposite trend over the last few decades. According to the US Bureau of…

Renoir In Action: Do you want the problem or the symptom to go away?

A friend of mine was recently regaling me with tales of airport queues and delays all across Europe. His own flight had been delayed, spoiling his dinner plans. The reason given – ‘Delayed due to the late arrival of the incoming aircraft’. I must admit that I had a laugh, though I could sympathise. Jokingly…